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Landlord Information
Who we are
Zone Letting is a unique property management agency established in 2003 with combined industry experience of over 30 years. We offer specialised letting and management services to a range of clients; from individual owners to overseas investors to large company property portfolios.
We currently manage properties throughout Central Scotland; predominantly in Edinburgh, Glasgow and Stirling from our City Centre offices. (check out our offices)
Zone Lettings professional and friendly team are committed to providing you with a first class service. We are proud of our service offerings and unique letting styles as well as our approach to customer service and care. We assist in all aspects of lettings legislation prior to a tenancy if required, and our tried and tested methods of advertising and networking along with our dependable sources of quality tenants will ensure that we find the right tenant for your property, giving you peace of mind.
Why we are different
We understand the initial headaches that are associated with managing property. The legislation, regulations and can guide you through these areas with ease. We have very strong lines of communication and feel that it’s your right to be in touch with all developments at your property.
We have a contrasting property portfolio from tiny pied-a-terres, full city centre town houses, traditional tenements, modern new build flats, country houses and rural properties. ! We have let to 000s of happy tenants through our corporate connections, relocation agents, and through our existing tenants database. Thus ensuring that we have a steady stream of demand to meet our clients’ requirements.
We use the web intelligently. We are not on one or two property portals we pay a retainer to all the major property portals so that your property is never compromised on advertising or coverage......is your current agent doing this? If not why not ? Visit our links page to see where else we advertise!
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We offer tailored solutions to your letting needs - cause not everyone's requirements are the same. Just ask we`re happy to be flexible: you’re the client after all !
Zone Letting provides a unique level of service simply not offered by any other companies. In addition to all the things every management company does, we also have:
- One dedicated point of contact for landlords. You wont have to wait while we get your file! our team gets to know everything about your property !
- A very high focus on occupancy. Tenancies are scrutinised and our teams are rewarded and incentivised to keep your properties occupied
- Video Inventories. We are now offering this service
- Systematic e-inspection reports with pictures and video (where appropriate)
- 24 hour repairs helpline. Our office number diverts to an out of hours line; tenants will never be stranded or not know what to do ! "Christmas day 2008 we unblocked a toilet, replaced a fridge freezer and replaced two locks" now that’s dedication.
- Preferred rates with one of the country’s leading landlord/ tenant insurer
The Process
Pre Instruction
We visit and evaluate the property giving you a rental assessment of the likely rental income the property will achieve. We will also be able to answer any questions or tackle any concerns that you might have.
Marketing your property:
We utilise all the main property portals which means your property will appear on over 30 different websites giving it nationwide coverage to 8M potential tenants. In addition we have many corporate connections and links with many of relocation agents looking for corporate lets. click here to view where your properties are advertised !
Accompanied viewings
These are done by our property managers and lettings negotiators. We are flexible on viewings and are open 7 days a week so your property will always be available when other agents properties aren’t; Your property is a business you can’t afford to be closed !
Screening and selecting tenants
We have a rigorous selective process as we see this is the key to successful property management. We use Equifax as our main partner through lettingref; these systems help us capture tenants’ previous landlord history, credit information and employers’ information. Is your current agent going to these lengths??
Preparation of lease, inventory and other documentation
The documents have been prepared by our legal team and are fit for their purpose. Our inventories are extremely comprehensive and we offer a video inventory service to go that extra mile. If you’ve got your own documents that you’d prefer to use; No problem send them over!
Tailored maintenance service
We have zone letting contractors at preferred rates; we set a minimum spend and will always consult you on any maintenance issues that need to be attended to unless there is an urgent requirement.
Regular property inspections
We inspect properties every 3 months and e-report to you the findings! Generally there is nothing to report but we will always update you regardless just to keep you in the loop after all its your nest egg!
Monthly client accounting
We pay monthly by BACS direct to your account and send e-statements to your email address! If you prefer post no issue we`ll have it hand delivered.
Your responsibilities
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pdfWhat clients say
Dont take our word for it look at these independent websites for what people have said about us !
Why wouldn’t you be ! for a free property/rental appraisal pick up the phone or send us an email/landlord. Or if you want to go for it fill out the instruction to let form (see pdf) and email or post it in to us.
