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Tenant InformationWell you’ve probably been there before but just click on our home page and enter your search ! Our industry leading search engine will not only bring up details of properties that fit your requirement but will also tell you their proximity to train and bus stations, motorways and use the additional Google search and it`ll tell you where the nearest pizza place is or your local cinema ! You can save each search then compare them all at the end !! . Our properties are updated on a daily basis. If you find anything of interest contact us for more details or to arrange viewing or simply arrange a viewing online; and of course we`ll get back to you to confirm it ! Our office hours are Monday to Friday, 9.00am to 5.00pm although the viewing hours extend to 8pm on weekdays and 12:30pm at weekends so we should always be able to fit you in.. If there is nothing immediately of interest please complete our update facility at the end of the search results and we’ll send you an email of any new properties that meet your requirements as they are added to our list. Alternatively give us a call and have a chat with one of our property managers. We have our ear to the ground and take on average 20 new properties per month in addition to our existing portfolio of 700 properties.
Once you’ve found the 1, you need to secure the property by putting down a bond so that we can remove it from the market! This can be between £200 and the full deposit depending on when your move in date is. Once this is paid, the property is now reserved....but not yours yet ! We then ask you to fill out our Tenancy Application Form / instruction and reference form (download pdf form). We then check all your references which takes about 2 days. Once that done, and alls well we will confirm that the property is yours.
Our lease agreement is a standard short assured tenancy as set out in the current Housing (Scotland) Act. The minimum lease period is six months, although the initial lease period may be anything from six to twelve months or longer depending on the requirements of both the tenant and the landlord. Tenancies can be extended beyond the initial period by agreement of both parties.
The initial costs at the commencement of a tenancy will be the security deposit, first month’s rental and administration fee. Please note that all rental prices quoted exclude council tax charges and utility costs (gas, electricity etc). All initial payments must be in cleared funds for the date of entry.
The security deposit is equal to one month’s rental plus £100. This will be retained until the end of the tenancy and will be used (if necessary) to cover any unpaid bills, damages or cleaning over and above fair wear and tear.
Ongoing rental payments are required to be made on or before the due date by standing order.
The administration fee of £120 per property covers the setting up of the tenancy, referencing and all associated paper work and administration.
We recomend that you have your own contents insurance click the logo Zone Letting is committed to providing you with support throughout your tenancy should you need it ! Our phones are always on; yes the only numbers you need are 0131 225 7799 for Edinburgh and 0141 333 0990 for Glasgow. We have all your maintenance issues covered and 24hrs services that you may require are at our beck and call ! Our Terms and Conditions document (download tenants T&Cs pdf) along with your tenancy agreement will keep you right ! As always if you are unsure about anything please call your regional office. You must give proper notice if you wish to leave the property (normally one or two months notice is required but check your lease). Read the contract again and talk to the agent or landlord, especially if there is any ambiguity - it is far better to resolve it now than later. When you leave the property, we will ask you to give us a forwarding address where we can reach you. On your checkout, a Property Manager will visit the property to assess its condition against the inventory signed at the start of the tenancy. Any dilapidations or cleaning in the property will be charged from the deposit, along with any breakages. We must then ensure that the property has no outstanding debt; you need to show that your bills have been cleared (utility bills, council tax , etc;) A BACS payment to the tenants account will then be made. Check out these documents they will assist you in your move out !! We require all tenants to fill the final move out document on exit. Dont take our word for it look at these independant websites for what people have said about us ! 
you`ll be insured in less than 5 mins !! On-going management
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